Carl and his staff did a superb job and processing and completion of our home loan we highly recommend them it was the best experience in buying a home that we ever have had
We had an excellent home buying experience with Carl. He was attentive and made us feel as though we were his only clients. He directed us towards a loan program that fit our needs perfectly and there were no surprises along the way. We will use his services again for any future home loans. I cannot more highly recommend his services.
Carl is a very professional mortgage specialist who was literally life changing for us during our difficult refinance. We were victims of a predatory lending scam and nearly lost our house. Not only did he take on a challenging case and solve problems, his company consistently communicated with us during every step of the process, using a very convenient email format. Carl was always available to us, he and his team very good at calming our anxieties, directing us toward specific processes that got the job done. We had gone to others prior to finding Carl Self, and they either wasted our time or were unable to help. We are very grateful, and I am honored to write a positive review
I can honestly say Carl made my first home buying experience a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn’t imagine my home buying process being any easier. Even now that the deal is done I would still feel 100% comfortable calling Carl with any questions. He extended his expertise beyond the scope of the business deal and Thanks for everything Carl !!
-Tesfaye A Belete
Carl has been a wonderful financial advisor and inspiration to us getting debt free as well pulling off our VA loan without any hitches! He is patient and kind and I would definitely recommend him!
Carl provided us with excellent customer service during our refinance. We were amazed that we started the process on Feb. 8th signed on Feb. 24 and was funded on Feb. 26. Along the way we had his team as our support to make sure that the transaction went smoothly and all questions were answered in a timely manner. It has been the best experience doing a refinance (both of our homes) we have had and it is all thanks to Carl and your team.
A man of exceptional heart and integrity, Carl helped me to understand before I even started shopping – that I COULD buy a home. Throughout the process, he always had time for me and my endless questions, and helped me tremendously in the purchase of my first home.He didn’t disappear once the sale closed either – Carl has continued to assist and educate me on my financial Heath and goals as well!!
Look elsewhere for a mortgage broker. I was working with Carl Self, and he made several promises they either couldn’t or had no intention of keeping. Initially when I started working with him he seemed communicative and things seemed great. I was assured that they would be able to close the loan on time. Once I had a purchase and sale agreement signed with a closing date approaching and I had basically passed the point of no return on a mortgage broker my account was handed off to an assistant and communication immediately declined.The papers they asked me to sign initially had several mistakes in them. I pointed these out more than once before finally being told they would be corrected *after* I signed them. Against my better judgment I complied because I didn’t want to hold up the closing of the loan, but it’s absolutely ridiculous to request someone sign something *before* mistakes are corrected.I had to regularly ping them to get status updates. I had to ask them multiple times to check the documents I submitted for omissions before they actually did it. Carl Self claimed to guarantee my closing costs at a certain amount but it turned out to be significantly more.Remember how I said they assured me they could close my loan on time? I had to file not one but two extensions on my closing date because they botched things. First they failed to request tax form transcripts from the IRS early enough, then they were late mailing the loan documents to the escrow company.Immediately after my loan closed they sold the debt to another company. They have no interest in maintaining a customer relationship. They just want their commission from Fannie Mae.Save yourself the frustration and go with a different company.
Carl was extremely helpful in purchasing our house, helping us navigate unusual obstacles. The property we bought never had a legal plot description created. Carl went to the Snohomish County assessor’s office almost daily for over a week, personally navigating the bureaucracy for us!He also made sure that at the end of the day we still qualified for the first-time home-buyer assistance. Without Carl’s dedication and knowledge, we would not have been able to purchase the home we now live in and love. I highly recommend Carl Self.
Carl came to my rescue in a dire situation. We would have lost our house because of a poor choice with our first lender. He worked fast and hard and played a big part in assuring we get our awesome home. I highly recommend Carl. THANKS CARL!!